1Executive Decision Making
2Leading Transformation – Managing Improvement
3Designing Quality as an Inclusive Business System
4Strategy Inquiry, Formulation and Deployment
5Understanding Japanese-Strategy Management
6Organizational Learning – Triple-Loop Experience
7Managerial Engineering – Designing Future Firms
8Understanding the Financial Component of Quality
9Strategic Reflections on Kano’s Attractive Quality
10Insights into the Essence of Operational Excellence
11Defining Quality to Apply to Everyone, Everywhere
12Managing for Quality Amidst Digital Turbulence
13Quality as an Environmental Mandate
14Quality as an Economic Imperative
15Quality as a Social Responsibility
16Quality as a Human Right
17Quality as a Political Policy
18Quality for our Manifest Destiny
